If you have purchased a subscription through the App Store
You can change the payment method by following the instructions below:
Open the Settings app.
Tap your name.
Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
Tap Add Payment Method, enter the new payment method, then tap Done.
Tap Edit.
Tap the red delete button next to the old payment method, then tap Delete.
If you have purchased a subscription on our website
You need to contact us via in-app support chat or by email support@myketo.care. To contact us via in-app support chat, you need to click the "Support Chat" button in the upper right corner of the Today screen and then click "Send us a message".
Please include in your request the email address that you used when purchasing a subscription, and we will send you a link to update your payment method.
If you have any further questions or concerns, please don't hesitate to reach out to us via our support chat or answer to this article. Our team will be happy to assist you in any way we can.